Call accepted by operator-Lee. If the conversation intermits suddenly, please reconnect later. Thank you! 21:28:01

Lee 21:28:15
Hello, welcome to our IGG Live Support. This is Lee, what can I do for you?

Lee 21:28:19
Hi and nice to meet you.

fdgdfg 21:28:27
Hi

Lee 21:29:28
Would you please tell us the details of your issue?

fdgdfg 21:29:34
I had a few questions to ask

Lee 21:29:35
Thanks.

fdgdfg 21:29:36
if I may

Lee 21:29:49
Take your time please.

fdgdfg 21:30:11
There was a discussion about Live Support in wlodb

fdgdfg 21:30:19
There was quite some rather interesting things being said

fdgdfg 21:30:27
and someone had posted that

Lee 21:30:28
Sorry for that.

fdgdfg 21:30:35
wonderland online was ran in a small home

Lee 21:30:38
That does not belong to our IGG website.

fdgdfg 21:30:40
and that live support is in korea...

fdgdfg 21:31:11
I just wanted to know if any part of this was true

Lee 21:31:23
Sorry, and it is not true.

fdgdfg 21:31:43
Is each branch in wlo ran by a laptop?

fdgdfg 21:31:52
or is the entire system ran by a mainfarme or supercomputer?

Lee 21:31:55
Wonderland Online belongs to our IGG.

fdgdfg 21:31:56
mainframe*

Lee 21:32:05
Sorry, the details of that will not be revealled indeed.

fdgdfg 21:32:15
ah I understand

fdgdfg 21:32:28
so wonderland online is not ran in a small home

Lee 21:32:29
Thanks.

fdgdfg 21:32:33
but in a facility perhaps?

fdgdfg 21:32:44
and perhaps live support employees telecommute?

Lee 21:32:45
Sure.

Lee 21:32:52
Thanks so much for your attention.

fdgdfg 21:33:15
I see

Lee 21:33:23

I am sorry. We will not reveal this kind of information.

Lee 21:33:29
Have you got further question?

fdgdfg 21:33:30
ah

fdgdfg 21:33:34
none at present

fdgdfg 21:33:41
I was just wondering if it was true or not

Lee 21:34:19
Thanks.

Lee 21:34:23
It is my pleasure. Can you click the Rate button of "quality of our service" beside the conversation?

fdgdfg 21:34:27
k