Currently, character transfers are only open to accounts with a VIP status.

The rights and interests of a VIP account cannot be transferred. It will become effective after the account has become a VIP, and apply only to the VIP account itself.

After your VIP account levels up, the purchase is re-calculated in the account valid period (12 months from the first day of the following month after VIP Star Grade is determined), but not the whole accumulated purchase since becoming a 1-Star VIP

You can only progress to the next rank after achieving the previous rank (e.g. you cannot jump from 1-Star VIP to 3-Star VIP.)

For example:
If an account is upgraded to a 1-Star VIP account on Oct 10th, the account will be eligible for all VIP privileges on Oct 10th,but the VIP valid period will begin Nov 1st and continue until Oct 31st of the next year

1. How to upgrade a VIP account
(a) A Non-VIP account must first purchase at least $399 USD so that it is qualified to apply to become a VIP. Click on (Apply For VIP) to begin completing the application to be upgraded to a 1-Star VIP account the day after the account becomes qualified by purchasing points. Please contact Live Support if you want to apply for VIP instantly.
(b) 1-Star VIP accounts must purchase $600 USD or more within the valid period, and then click on (Upgrade) to apply to become a 2-Star VIP account. Telephone confirmation of your account's security is required when your account is ready to upgrade.
(c) 2-Star VIP accounts must purchase $2000 USD or more within the valid period, and then on the first day of the next month, the account will be automatically upgraded to a 3-Star VIP account.


2. How to remain a VIP account
3-Star VIP Details
(a) When the total amount of purchases reach $2000 USD or more, 3-Star VIP service for the account will be automatically extended for an additional 12 months.
(b) When the total amount of purchases reach $600 USD or more but is less than $2000, 2-Star VIP service for the account will be automatically extended for an additional 12 months.
(c) When the total amount of purchases reach $300 USD or more, but is less than $600, 1-Star VIP service for the account will be automatically extended for an additional 12 months.
(d) If the total amount of purchases is less than $300 USD, No VIP service extensions will be given.

2-Star VIP Details
(a)When the total amount of purchases reach $600 USD or more, 2-Star VIP service for an account will be automatically extended for an additional 12 months.
(b)When the total amount of purchases reach $300 USD, but is less than $600 USD,1-Star VIP service for an account will be automatically extended for an additional 12 months.
(c) If the total amount of purchases is less than $300 USD, No VIP service extensions will be given.

1-Star VIP Details
(a) When the total amount of purchases reach $300 USD but are less than $600 USD, 1-Star VIP service for an account will be automatically extended for an additional 12 months.
(b) If the total amount of purchases is less than $300 USD, No VIP service extensions will be given.

3.Rights IGG guarantees
(a) IGG guarantees that we will keep players personal information secret except in the following situations,
1. Disclosure is authorized by the player.
2. Disclosure is required keep the public interest
3. Disclosure is needed to vindicate the legal interests of IGG.
(b) IGG also reserves the right to hold activities of any kind in game and to alter, interrupt, or terminate some services at our discretion.
(c) Players must obey game world rules and regulations. If we find any VIP account that is engaged cheating or disobeying game rules, we reserve the right to take any action we deem necessary, including cancellation of VIP qualifications.
(d) IGG reserves the right to punish and seize accounts engaged in fraud.
(e) IGG reserves the right to deal with the trades of VIP accounts as we deem necessary.
(f) IGG reserves the right to pursue the issue and receive a final explanation for accounts engaged in illicit behavior.

1. The character transfer will occur during the next routine maintenance (which occurs each week).

2. After the transfer, everyone on the friends list will be deleted. You will be removed from your guild as well, since the guild doesn't exist on the new server.

3. If you are the leader of your Guild, be sure to hand over authority as guild master to another player before leaving your server. Failure to do so will result in the guild getting disbanded, and will not be able to be recovered.

4. To avoid having a character with a duplicated name, you should give the VIP Commissioner at least 3 different names to choose from, in case your name is already taken on the destination server.If the character name is not the one you entered in your application after you transfered your character to another server, please contact us via the VIP Live Support to change the name again.

5. There is a 5,000,000 gold transfer limit when moving to a new server. So it is suggested that you should transfer anything over 5,000,000 gold to another character prior to the transfer.

6. You can apply for a character transfer on Tuesdays, Wednesdays, or Thursdays. If you're transferring to a server, make sure the character slot on the destination server is Empty. (The original character 1 will be character 1 in destination server too. It cannot be character 2.) All applicants' accounts will be temporarily locked one week before the transfer,until the character transfer is complete.

7. You can not transfer your character to a server that has not been open for more than 3 months. Please remember that once you've submitted a character transfer application, you can not transfer your character again for another 3 months.

8. Each character transfer will cost 800 IGG Points to submit. Please make sure you have enough IGG Points available before submitting your character transfer application. Once your application has passed verification, your IGG Points will be automatically deducted. These points can not be refunded.

9. Character Transfer is currently only available for VIP and VIP-Bound Accounts.

10. A maximum of 3 characters can be transferred every week. This is on a first-come, first-serve basis, so make sure you submit your application quickly. Applicants can check the time table below to know what time they will be transferred.

11. Please make sure that you are single before you transfer servers, any married characters must get a divorce first to prevent any problems that could arise.

12.At present we had some technical difficulties that prevented players from logging into Capricorn server. If you are thinking of transferring to this server please make sure you are able to login to it before completing the transfer. Contact our VIP Live Support to see whether or not you will be able to log into Capricorn. Thanks for your support.

Last edited Mon, 03 May 2010, 3:32pm by Sarin