try going on live support to suggest it never know... since cap was dead and aqua was new thats what they did with it. i went back to scorpio after cap started to die. then the merger happened lol. lotta my friends who moved to aqua was pissed off cause they sold their cap chara or gave their items away to move to aqua only to be merged and then they go back with no items.

plus this whole game seems to be dying. scopio has its slow moments aswell