They're not providing support to the game but they're holding events which require you to become a VIP/Buy over 2000/5000/10000 each week or so for rewards. 2x Experience days were not common when I started playing; in fact, they were held maybe once a month or on holidays and now they're here almost every week. The existence of water packs and Training Isle has made people go bananas with the whole training thing and trust me; I've done it myself.
Spending copious amounts of money on a video game that won't give you proper support when something goes wrong on their servers is bad, IGG has moved to investing their time and money on mobile games because people are more flexible when it comes to phones, phones being everywhere nowadays.
Metatron's looks, compliments of my friend~
